General Terms and Conditions

The following defines the parties, Nansen Pty Ltd, trading as Nansen Digital Forensics Services (“Nansen”, “Nansen Forensics”, “we”, “us”, “our”) and the Client (“the client”, “customer”, “you”, “your”).

Estimate of Labour: Any estimate of anticipated fees for services provided prior to or during the course of the work is our best estimate of the effort that will be required to complete the services based on the information available at the time. Under no circumstances shall this estimate be deemed a maximum fee or fixed price and is subject to change as circumstances change or matters develop. If your instructions and/or requirements do alter, or if more information comes to light that changes the scope of work, we will furnish you with a further estimate.

We reserve the right at any time before the provision of services, to amend errors and omissions to specifications, and to adjust our pricing to reflect any increase in the cost to us due to any factor beyond our control (such as, without limitation, alteration of duties, increase in the cost of time, labour, materials, and travel).

Payment: We offer multiple plans which are offered to the client and outlined in the ‘contract’.

The use of a courier service, and associated costs is weight and volume dependent. Insurance, and any other storage and transport charges are the client’s responsibility.

Website: This website may contain links to websites maintained by other organisations. For example, a relevant article we post with the authors permission we believe may be of interest to our clients. Nansen Digital Forensic Services makes no warranty or representation as to the accuracy (or any other aspect) of the information on those websites or within the articles posted. Articles, written materials or links to other websites should not be construed as a representation of the views or opinions of Nansen Digital Forensic Services, their staff or representatives, nor an endorsement or recommendation of any information on those websites.

Nansen Digital Forensic Services makes no representations or warranties of any kind about the information provided on its website or via hypertext links or any other item used either directly or indirectly from the Nansen Forensic Services website and reserves the right to make changes and corrections at any time, without notice. By accessing this website, you agree that Nansen Digital Forensic Services is not responsible to you or any third party for any loss suffered in connection with the use of this website (or any of the content contained herein) including, but not limited to, the transmission of any computer virus.


Nansen Forensic Services encourages the dissemination and exchange of information provided on this website under a Creative Commons Attribution 4.0 Australia licence with the exception of:

  • Nothing on this site can be reproduced for the purpose of any entity engaged in Digital Forensic Services being the same or similar services for the purpose of marketing, website or any other products and services within the ownership or control of the entity without first seeking permission from Nansen Forensic Services in writing.
  • Content provided by Third Parties
  • The Nansen logo and branding
  • materials, such as publications, available via this website which have their own copyright permissions.
  • Nansen Forensic Services owns the copyright in all material produced by us. Should any material be shared, exchanged or disseminated, should be attributed to © Nansen Pty Ltd